Hey there! I'm Irene, a User Experience (UX) designer and Certified Usability Analyst™ by Human Factors International (HFI).

 

My early career days was in customer service and operations as I'm passionate about building positive experiences.

 

My involvement in digital improvement projects pique my interest in technology and got me thinking how I can make use of it to build more meaningful interactions. 

​

The switch to UX seeks to continue that customer-focused journey as I strives to be better than yesterday.